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What c2bets Does With Your Personal Information

This Privacy Policy covers every piece of information you share with us when you open an account, make a deposit via PayPal, Venmo, or Play+, or contact our support team — and it explains exactly how we store, use, and protect it.

Data you controlUS-compliant privacy practicesPayPal, Venmo, Play+ transaction records protectedAccount-level data access on requestNo data sold to third parties
c2bets What c2bets Does With Your Personal Information
REACH OUR PRIVACY TEAM

How to Contact Us About Your Privacy

If you want to review the data we hold, request a correction, or ask us to delete your account information, our support team handles all of these directly. Players in Newark can reach us the same way as anyone else — this is a mobile-first platform and our contact channels are built for quick resolution, not runaround. State your request clearly and include the email address tied to your account so we can locate your record without delay.

Live Chat Reach our support team through the live chat link in your account menu. It's the quickest path for data access requests or corrections to your profile.
Email Support Send a written data request to our privacy email address, listed in your account settings. Include your registered email so we can pull your record accurately.
In-App Help Center The Help Center inside the app has a dedicated privacy request form. Fill it out from your phone and we'll confirm receipt within one business day.
HOW WE PROTECT YOUR ACCOUNT

Data Handling, Cookies, Security and Retention

We use SSL encryption across every connection — whether you're checking your account balance over mobile data or completing a Venmo withdrawal on Wi-Fi. Cookies on c2bets track session state and remember your login so you don't have to re-enter credentials every time you come back on the same device. We retain your account data for as long as your account is active and for the period required by applicable state regulations after closure. You can ask us to delete non-regulated data at any time.

SSL Encryption Every session — mobile or desktop — runs over SSL. Your PayPal and Venmo transaction data moves through encrypted channels and is never exposed in plain text on our servers.
Cookie Controls Session cookies keep your login active across browser tabs and app sessions. You can clear these from your device settings; doing so will log you out but won't affect your account data.
Data Retention Policy Account records are kept while your account is open and for the period state regulations require after you close it. Non-regulated personal data can be removed on your written request.
Identity Verification We verify your identity as part of account setup and when processing withdrawals. Documents submitted for verification are stored securely and accessed only by authorized compliance staff.

Common Questions About Your Data and Rights

These are the questions we hear most often from people who want to understand what we collect, how long we keep it, and how to exercise their rights under applicable state privacy law. If your question isn't here, live chat or our privacy email is the fastest way to get a specific answer.

We collect your name, email, date of birth, state of residence, and device identifiers. Payment rails like PayPal and Venmo send us a transaction reference, not your login credentials or full financial details.

We share data only with service providers who handle payments, identity verification, and customer support — and each one is contractually limited in how they can use it. We do not sell your information to advertisers.

Submit a request through live chat, the in-app Help Center privacy form, or our support email. Include your registered email address so we can locate your record and respond promptly.

Yes. We can remove non-regulated personal data on written request. Data tied to state-level reporting requirements must be retained for the legally required period after account closure, even after a deletion request.

Cookies maintain your session and remember your login across browser tabs and app reloads. You can clear them in your device settings at any time; this logs you out but does not alter your stored account data.

No. When you deposit via PayPal or Venmo, those platforms send us a transaction reference and an account identifier. We never store your PayPal password, Venmo PIN, or linked bank details on our servers.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.